House of ShiVisha
Effective Date: 2026
Welcome to House of ShiVisha. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by House of ShiVisha, located at:
307, Mulchand Market
Surat, Gujarat, India
Email: orders@houseofshivisha.com
Phone/WhatsApp: +91 8920915566
Throughout the site, the terms “we”, “us”, and “our” refer to House of ShiVisha.
2. Products & Pricing
- We specialize in sarees, designer fabrics, kurti materials, and raw textile products.
- All product descriptions, images, and pricing are subject to change without notice.
- Slight variations in color, texture, and weave may occur due to lighting and screen differences.
- Fabric measurements are approximate and may have minor tolerances.
We reserve the right to modify or discontinue any product without prior notice.
3. Order Acceptance
- Once you place an order, you will receive an order confirmation.
- This confirmation does not guarantee acceptance.
- We reserve the right to cancel any order due to:
- Stock unavailability
- Pricing errors
- Payment issues
- Suspected fraudulent activity
If an order is cancelled after payment, a full refund will be issued.
4. Payment Terms
- All payments must be completed before order dispatch.
- We accept payments through secure online payment gateways.
- We are not responsible for payment gateway technical failures.
5. Shipping
- Orders are dispatched within standard processing timelines.
- Delivery timelines may vary depending on courier services and location.
- House of ShiVisha is not responsible for delays caused by courier partners or unforeseen circumstances.
Shipping charges are calculated at checkout unless stated otherwise.
6. Returns & Refunds
Due to the nature of fabric products:
- Most items are non-returnable once shipped.
- Returns are only accepted in cases of verified damage or incorrect shipment.
- Customers must report issues within the specified time frame mentioned in our Refund & Returns Policy.
Please refer to our Refund & Returns Policy page for full details.
7. Bulk & Wholesale Orders
- Bulk and boutique orders are final once confirmed.
- Pricing for wholesale orders may differ from retail pricing.
- No cancellations or modifications are allowed once bulk processing has started.
8. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text
- Branding
- Graphics
are the property of House of ShiVisha and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
House of ShiVisha shall not be liable for:
- Indirect or incidental damages
- Loss of business or profits
- Delays beyond our control
- Customer misuse of products
Our total liability shall not exceed the purchase amount paid.
10. User Responsibilities
By using our website, you agree:
- To provide accurate information
- Not to misuse the website
- Not to attempt fraudulent transactions
- Not to interfere with website functionality
Violation may result in account suspension or legal action.
11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Surat, Gujarat.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice.
It is the customer’s responsibility to review this page periodically.
13. Contact Information
For any questions regarding these Terms & Conditions, contact us at:
House of ShiVisha
Email: orders@houseofshivisha.com
WhatsApp: +91 8920915566